Skip to main content

Excellence, Collaboration, Integrity, Respect.

Tech Help Desk

Tech Help Desk


The Carl Sandburg College Tech Help Desk provides professional, quick, and courteous technical and hardware support for students, faculty, and staff.


For a searchable Tech Help Desk Knowledge Base Click Here


To submit a Tech Help Desk Ticket Click here
The Tech Help Desk is staffed from 8:00 a.m. to 8:00 p.m, Monday through Thursday and 8:00 a.m to 5:00 p.m on Friday´s throughout the fall and spring semesters. Summer hours are 8:00 a.m. to 7:00 pm Monday through Thursday and 8:00 am to 4:00 p.m. on Fridays. Voice mail or e-mail messages may be left after hours.


Student orientations are available for new students to view to prepare for your college career.
Please view the student orientation if you are a new student or just to familiarize yourself with technology resources available at the college.


Feel free to visit the Tech Help Desk in Room E-233 off of the Sandburg Library for a face to face questions.